"I was very pleased with the professional service I received. Despite the engineering challenges and heat, your team did a great job with installation and maintained a professional attitude through the 12-hour ordeal. I will not hesitate to recommend Waychoff's to our friends and neighbors. So far, we are very satisfied with the system and the results."
The amount of time air duct cleaning takes can depend on how extensive your duct system is, how old your air ducts are, and whether they have ever been cleaned. On average, expect a standard size home (between 2,000 and 3,000 square feet) to take 2-5 hours for one to two technicians to clean. Here are the proper protocol and equipment you should expect from a professional duct cleaning service, as recommended by the Environmental Protection Agency:

Over time, these contaminates build up inside your ductwork, making your system a breeding ground for mold spores, bacteria, fungus, mildew, and other microbes, which are then re-circulated through your home, impacting the health and comfort of your family. Those who suffer from allergies, asthma or other respiratory ailments, especially children and the elderly, are vulnerable to the effects of indoor air pollution.
My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.
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Clean air ducts are an important component to having a clean home, and therefore it can be a great idea to clean your vent system.  For maintenance purposes, we recommend that your air duct and vent system be cleaned every 3-5 years, depending on a variety of factors including your personal preference, number of pets in the household, cleanliness of the household, and other activities that affect indoor air quality, such as smoking inside.  Air duct cleaning is also a good idea at the completion of a remodeling project, when moving into a new home, or if you experience increased allergies.
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