A. Top 10 ways you know its time to clean your air ducts: 10. Black soot shoots in your face when the blower starts. 9. Mom comes to dinner and dies breathing the air in your house. 8. The canary no longer tweets, it says "u-k-k-k-k" "u-k-k-k-k" 7. The formerly white shower curtain is charcoal grey. 6. Teenagers can masturbate without lotion, using soot instead. 5. Your furnace overheats and a sign lights up saying "I'm dying for lack of air." 4. All the food you cook is blackened. 3. White people become soul brothers in your home. 2. The only color you can paint walls with is black. and the number one way you know its time to clean air ducts is... 1. There's no need for grecian formula in your hair grandpa!
My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.
The most important reason to keep air ducts clean is your health! Particularly if you have allergies, sensitivities, or respiratory issues, it’s important to keep the air quality high--not to mention potentially dangerous molds from building up. It’s also important for the health of your HVAC system. Keeping it clean and well maintained will improve performance and the life expectancy of the HVAC unit.
Q. Just bought an older house. When we turn on the whole house fan, even with lots of windows open, some air is still drawn through our vents. This causes severe alergy attacks for my wife. The previous owners never had the furnace serviced, weren't the cleanest people, and had several cats. I can only imagine how nast all of the air ducts are. I cleaned out a couple of the reurn ducts and they were nasty with dust and construction debris. I want to have the system cleaned out well. I've gotten several quotes that vary pretty greatly in cost $179-$450. We have a small home with a finished basement that also has heating ducts. I want to choose a service that will do a great job, but have heard that some do a much better job than others. How do I know what to look for, or ask for in a good air duct cleaning service?

We bid out this job to several companies. Curtis was fantastic on the Sales and support side - he was incredibly knowledgable and was able to answer any and all pre-sales questions we had concerning work to be performed, options, estimates, etc. Completely custom-tailored to our budget, with sensible options. Honest, responsive and professional. They arranged for a two-man installation crew to perform the work, and they did a superb job! Their install was tight, clean and buttoned-up in all regards with the Carrier equipment they installed. They walked us through details of the smart thermostat controls we opted for and Curtis provided an option for our Apple Homekit�� compatible thermostat request. Air McCall followed up with an optional vent cleaning service after the install with a separate crew who also did an amazing job! Our 15- year old unit is now running with a brand new 15-SEER system with Dehumidifier that is working GREAT! We were so impressed we had them come back out and do the same for our second unit, which we had planned for the following year. All done now with TWO completely new systems working together flawlessly! Could not be happier with the work performed and the professionalism of the company - AirMcCall should be on your list for A/C - great sales, fair pricing and professional service and installation!
Terrible! He came out and I thought he was very professional and talked a good game plan. He ordered a new CLOPAY door almond with windows for us on June 22, 2018. He sent two men out to install it a week later. They were here 5 hours and when it was done it had no windows. We had to let them install the top without windows in order to open and close garage. They said they would be here in morning and didn't come until late afternoon. Never put the garage door opener on so we were opening and closing manually for a couple of days. Then owner Robert Gaffney who we had been working with all along came out at 9:30 p.m and hooked up opener for us. He told us he had ordered the door top with windows from distributor but then every week had another excuse as to why it didn't come. After 1 and 1/2 months we called distributor direct. He said he never had ordered the door. We told Robert not to come back. The distributor who knew we had already paid Robert $1100.00 said he would pay for the door and installer for us. He then contacted Associated Doors Inc. who came right out and ordered everything including trim which Robert had removed from around the door. Had to wait another 2 weeks for it to come in but then Denny with Associated Doors Inc. came back and did a beautiful and professional job.
Keep in mind; consider your air system as the lungs of your house. Think about the type of business that you desire to manage your house’s lungs and your indoor air quality within your house. Have the total air system occasionally checked for polluted duct and have it correctly preserved so your Heating and Air System can offer your household with great air quality for many years to come. Certified duct cleaners will follow rigorous requirements set by the National Air Duct Cleaners Association. Enabling an unqualified service provider to clean your ducts could be even worse than not having them cleaned at all. More particles could be separated and launched into your house or your HVAC system could be harmed.

From our salesmen Scott to our installers Eric, Johnny and Tim, we couldn't have asked for a more professional, knowledgeable team to do our AC replacement. From the beginning, Scott the made the whole experience easy with his knowledge and understanding of our needs and concerns. I would definitely recommend Waychoff's, Scott and our installers to anyone that is in need of either a service, maintenance or like us, a replacement of a aging and failing ac system in their home. Couldn't be more pleased with the whole experience and quality of equipment. Do yourself a favor, don't call anyone else but Waychoff's for and AC service needs.

You should also have air ducts cleaned after recent water contamination or water damage to prevent mold; after renovations or remodeling to ensure debris and dust didn’t settle in the vents and ducts; if you are having problems with allergies or asthma; or when you are moving into a newly purchased home, especially if the previous owners smoked or had pets. The National Air Duct Cleaners Association (NADCA) recommends getting your air ducts cleaned every three to five years, or every two to three years in regions where homeowners use their air conditioning and heater for many months of the year, while the EPA suggests homeowners have duct cleaning done as needed.
Of the cleaning services in which we are proud to be specialists, air duct cleaning is by far the one that requires the most trust between the consumer and the air duct cleaning service provider.  There are many unscrupulous air duct cleaning companies purporting to be something they are not, many advertisements using unrealistic scare tactics, and of course bait and switch tactics are prevalent in the industry.  You need to feel confident in the professionalism of the firm you hire to clean your air ducts because you are asking someone to clean the inside of your duct work, where it can be difficult to see the results of the job.
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