Sergio and helper arrived promptly, explained everything they were going to do, very knowledgeable about my issues with mold/mildew and after examining AC air handler inside, explained what should be done to prevent mold/mildew from forming again. Had them also treat/fog the vents. They did a very good thorough job and vacuumed up all debris that came out of vents.
Another valuable service that can be offered to you after the HVAC system has been cleaned is anti-microbial fogging. The name of this service is impressive, but the service itself is quite simple. A small chemical fogger is used to introduce chemicals into the ductwork system, chemicals that sanitize germs, bacteria and fungus. EPA-registered chemicals specifically for use in ductwork systems are available that do not require the evacuation of family members and pets from the occupied space while the chemical is being used. We simply add the liquid chemical to the fogger, and fog the supply ducts before replacing the registers. Then turn the central fan on, and fog through the return duct, with the HVAC system's fan helping to distribute the chemical throughout the system. The best news is that fogging can be repeated every 6 months, while system cleaning is at best required every couple of years. Antimicrobial fogging is a simple service that provides real benefits to our customers.

There is some disagreement within the industry about the best method for cleaning air ducts.  The two schools of thought are the “negative air” approach and the rotary brush and vacuum approach.  We believe that both air duct cleaning methods can achieve great results in most situations when performed properly by competent technicians.  However, our focus has always been on high quality residential service.  The type of residential duct work commonly used in homes in the South poses unique challenges to duct cleaners because it is soft, flexible, and does not go in straight lines.  Firms using the negative air approach are especially challenged by this type of duct work, as that process was originally designed to work well on the rigid metal duct work commonly found in the North and in large commercial buildings.  The tools used to agitate the duct work in negative air cleaning are very difficult to get all the way into your duct work and can damage the lining of the ducts we find in most residences in the greater Jacksonville area.
Over time, these contaminates build up inside your ductwork, making your system a breeding ground for mold spores, bacteria, fungus, mildew, and other microbes, which are then re-circulated through your home, impacting the health and comfort of your family. Those who suffer from allergies, asthma or other respiratory ailments, especially children and the elderly, are vulnerable to the effects of indoor air pollution.
Air duct cleaning is done by heating, ventilation and air conditioning (HVAC) professionals. The pros use industrial-strength, truck-mounted vacuums and powerful brushes and hoses to clean inside the metal ducts that make up your forced air heating and cooling system. The Environmental Protection Agency recommends duct cleaning if there is “substantial visible mold growth inside hard surface ducts, ducts that are infested with vermin such as rodents or insects, or ducts that are clogged with excessive amounts of dust and debris and/or particles are actually released into the home from your supply registers.”
Most homeowners never pay any attention to their dryer vent. It’s kind of an out of sight out of mind aspect of their home care. More often than not, they don’t notice a problem until their laundry isn’t drying as quickly as it used to. Unfortunately, a lack of maintenance can lead to tragedy. Every year in the U.S., blocked vents and dryer fires lead to the loss of lives and millions of dollars in property damage. Fixing — or better yet, avoiding — the problem requires powerful equipment to handle air flow restrictions. After your dryer vent cleaning, your dryer will be more cost-efficient, drying clothes more quickly even at a lower heat.
If your air ducts have been damaged, you’ll need to replace them. The national average air duct replacement cost is $150-$280, which may not include materials. Factors such as duct material, labor, location of ducts and linear feet of ductwork will all affect your final costs. Labor costs will vary based on how accessible the ducts are and what material your ducts are made of. The least expensive duct material is a flexible, non-metallic ducting that costs approximately $1-$2 per linear foot. Flexible aluminum is generally more expensive and stronger than non-metallic ducting. Stainless steel ducting is the strongest, the least flexible (meaning installing it typically has higher labor rates), and usually the most expensive. An average price for air duct replacement could range between $35 and $55 per linear foot, including basic materials and labor. A typical single-family home has 6-10 duct runs; replacing or installing one duct run could average $150-$250 for labor.
Nowadays most houses have a central air conditioning system linking air ducting to move conditioned indoor air throughout the house. Gradually, the air system and the linking air ducting will collect dust and other contaminants, which can trigger the blood circulation of unclean and contaminated indoor air through your house. Out-of-sight and out-of-mind health products that we do not believe much about are filthy air system and a duct which could be the unhealthiest product in our house.
Air duct cleaning is done by heating, ventilation and air conditioning (HVAC) professionals. The pros use industrial-strength, truck-mounted vacuums and powerful brushes and hoses to clean inside the metal ducts that make up your forced air heating and cooling system. The Environmental Protection Agency recommends duct cleaning if there is “substantial visible mold growth inside hard surface ducts, ducts that are infested with vermin such as rodents or insects, or ducts that are clogged with excessive amounts of dust and debris and/or particles are actually released into the home from your supply registers.”
This company is the best cleaning service we've found in Jacksonville. Simple things that most other companies would take for granted this service gets right. On time arrival, uniformed, visible business vehicles, and very friendly. As far as the quality of service is concerned, they are by far the best cleaning service we've hired since we moved to Jacksonville. We were very satisfied with the service and their professionalism. We will use them again. Thank you so much for cleaning my home to my standard.
Make certain that the business has the correct devices and sufficient HEPA filtered vacuum power (2,000 CFMs or more), to appropriately clean your duct. Be tired of business that utilizes little vacuum systems that have a little turning brush on completion of a little vacuum hose with a normal air flow of 150 to 300 cfm or less. Appropriate duct cleaning vacuums are damaging air devices with 2,000 CFMs have 8 inches to 14 inches or bigger, vacuum hoses to record big amounts of dust and particles.
Mold in the air ducts can be an easy DIY fix. First, turn OFF your HVAC system. Find an approved cleaning solution. Pour or spray the solution on the infected area. Put on protective gear and a mask - you do not want to make contact with the mold (or chemicals! or breathe it in. Scrub the area using disposable towels or brushes, and be sure to check the drip pan and evaporator coils. Vacuum the affected areas after cleaning. Bag all your rags and utensils and dispose of properly. Apply an inhibitor to the affected areas to prevent future growth. It is recommended to call a professional if you have more than 10 square feet of mold as this may be too big of a job, or there might be other/larger issues. Even if you don’t have more than 10 square feet of mold, you can still call a professional to clean it up.
Our air duct cleaning technicians check for dust, dirt, pollen, animal dander and other airborne contaminants that are pulled into your HVAC system every time the furnace or air conditioner runs. Over time, they build up inside your ductwork, making your air duct system a breeding ground for mold spores, bacteria, fungus, mildew and other microbes, which are then re-circulated through your home, impacting the health and comfort of your family.
Knowing that your home is clean is a great feeling. Knowing that your home air is clean is an even better feeling. Having your air ducts cleaned regularly is key to making your home safer and more comfortable for you and your family. Since we breathe in around 10,000 liters of air a day, the quality of the air in our homes greatly affects our quality of life. So we mean business when we say that air-duct cleaning is a must. Air duct cleaning involves the general maintenance and washing of various heating and cooling system components, such as the supply and return air ducts of your system. It’s just a matter of time before HVAC components get contaminated with pollen, dust particles, mold (if moisture is present), and other debris. These can bring on allergy symptoms and affect your health in other negative ways, so make air-duct cleaning a priority for the healthiest home possible.
Jax Vents philosophy is to provide quality service at affordable rates. By having our dryer vent service done on a yearly basis as dryer manufacturers suggest, we can save our customers more in time and energy than our service costs. This gives our customers real benefits and value, with the convenience and security of knowing their dryer is operating efficiently. We believe that delinting your dryer vent regularly will greatly reduce the potential for fires that exists, help reduce energy consumption, minimize dryer damage, and give our customers greater peace of mind.
To be honest, the price was much higher than I expected or planned for. But I was impressed by the thorough attention to detail, even in the inspection made before quoting a price, and the professionalism and devotion to quality service that I could see in Mr. Stewart and his team. I suspect that others may have convinced me to add services for an additional cost that were included with his service, so I decided to go for the quality he offered and we were very happy with his detailed and thorough cleaning. The tobacco odor removal in a separate residence was the only thing that didn't seem to be as effective as expected but he came back to try again so I appreciate that. Overall, we're very happy with the cleaning and highly recommend this company.
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We don't compete with service and repair companies, we compliment their existing businesses. Jax Vents is not in the dryer repair business, we are in the vent cleaning business. Most dryer malfunction is caused by lint buildup or inadequate ventilation, and when service personnel can't find a problem with the machine, it is definitely a vent problem that we can solve. We work together with the sales, service, and repair companies to maintain customer satisfaction and everybody wins. 

A. First of all, be sure to be there when they do the job! We had our ducts cleaned and got robbed by one of the workers who thought we wouldn't miss a few "minor" personal items. But, even though they didn't believe us at first, we reported it to the police and the company and he got caught! Secondly, ask if they not only remove the vent covers but clean those too. Ask how they clean them and if they use their own cleaning supplies and take the vent covers outside to clean--not in your bathroom or kitchen sinks, using your personal towels. Ask if they clean up the lint that falls into the room with a vacuum cleaner. They should have a crew of at least two people to put the hose in and clean out the vents and one to clean the vent covers and the area around the vents where the lint falls. They should clean the air intake vents and cover also. Some try to sell you on cleaning out your actual AC/HVAC unit coils. I don't see the need for that, but if they insists it is needed, get them to show you the dirt in there that they will be cleaning out. If they can't show you, chances are they will not be able to get in there to clean it. They should change the air filter, but be sure they don't try to sell you some heavy-duty, life-time guarantee filter that supposedly never needs to be replaced. Those don't let enough air flow through. The medium grade ones changed every few months or so work the best. You can buy those at a home improvement store and change them out yourself during the year. Make sure that they don't damage your walls with their big machine, trying to get it down the hall and around corners. They damaged our walls, too and we had to have them plaster and paint it again. Just because the company has a nationally recognizeable name doesn't mean they will do the best job. Often these are owners who hire flunkies to do the work who are thieves and don't care. It would be better to get a local guy that has been doing it a long time and can furnish you with references of satisfied customers.
We bid out this job to several companies. Curtis was fantastic on the Sales and support side - he was incredibly knowledgable and was able to answer any and all pre-sales questions we had concerning work to be performed, options, estimates, etc. Completely custom-tailored to our budget, with sensible options. Honest, responsive and professional. They arranged for a two-man installation crew to perform the work, and they did a superb job! Their install was tight, clean and buttoned-up in all regards with the Carrier equipment they installed. They walked us through details of the smart thermostat controls we opted for and Curtis provided an option for our Apple Homekit�� compatible thermostat request. Air McCall followed up with an optional vent cleaning service after the install with a separate crew who also did an amazing job! Our 15- year old unit is now running with a brand new 15-SEER system with Dehumidifier that is working GREAT! We were so impressed we had them come back out and do the same for our second unit, which we had planned for the following year. All done now with TWO completely new systems working together flawlessly! Could not be happier with the work performed and the professionalism of the company - AirMcCall should be on your list for A/C - great sales, fair pricing and professional service and installation!
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