Business Description: Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.
If you’ve been noticing more dust around the house or worsened allergies, it may be time to have your air ducts cleaned. While it’s recommended to change your air filters regularly, professional air duct cleaning only needs to be done once every five to seven years. More effective and prolonged results from air duct cleaning can be attained by having a whole-home air cleaner installed.
Over time, these contaminates build up inside your ductwork, making your system a breeding ground for mold spores, bacteria, fungus, mildew, and other microbes, which are then re-circulated through your home, impacting the health and comfort of your family. Those who suffer from allergies, asthma or other respiratory ailments, especially children and the elderly, are vulnerable to the effects of indoor air pollution.
The amount of time air duct cleaning takes can depend on how extensive your duct system is, how old your air ducts are, and whether they have ever been cleaned. On average, expect a standard size home (between 2,000 and 3,000 square feet) to take 2-5 hours for one to two technicians to clean. Here are the proper protocol and equipment you should expect from a professional duct cleaning service, as recommended by the Environmental Protection Agency:
From our salesmen Scott to our installers Eric, Johnny and Tim, we couldn't have asked for a more professional, knowledgeable team to do our AC replacement. From the beginning, Scott the made the whole experience easy with his knowledge and understanding of our needs and concerns. I would definitely recommend Waychoff's, Scott and our installers to anyone that is in need of either a service, maintenance or like us, a replacement of a aging and failing ac system in their home. Couldn't be more pleased with the whole experience and quality of equipment. Do yourself a favor, don't call anyone else but Waychoff's for and AC service needs.

My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.
Of the cleaning services in which we are proud to be specialists, air duct cleaning is by far the one that requires the most trust between the consumer and the air duct cleaning service provider.  There are many unscrupulous air duct cleaning companies purporting to be something they are not, many advertisements using unrealistic scare tactics, and of course bait and switch tactics are prevalent in the industry.  You need to feel confident in the professionalism of the firm you hire to clean your air ducts because you are asking someone to clean the inside of your duct work, where it can be difficult to see the results of the job.
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