Terrible! He came out and I thought he was very professional and talked a good game plan. He ordered a new CLOPAY door almond with windows for us on June 22, 2018. He sent two men out to install it a week later. They were here 5 hours and when it was done it had no windows. We had to let them install the top without windows in order to open and close garage. They said they would be here in morning and didn't come until late afternoon. Never put the garage door opener on so we were opening and closing manually for a couple of days. Then owner Robert Gaffney who we had been working with all along came out at 9:30 p.m and hooked up opener for us. He told us he had ordered the door top with windows from distributor but then every week had another excuse as to why it didn't come. After 1 and 1/2 months we called distributor direct. He said he never had ordered the door. We told Robert not to come back. The distributor who knew we had already paid Robert $1100.00 said he would pay for the door and installer for us. He then contacted Associated Doors Inc. who came right out and ordered everything including trim which Robert had removed from around the door. Had to wait another 2 weeks for it to come in but then Denny with Associated Doors Inc. came back and did a beautiful and professional job.
"This a very professional company that came the next day after being contacted late in the day prior. The two guys that came to the door that did the work were well dressed and very courteous. They cleaned my diver vent and it works perfectly. I have their literature and will be calling them when I m ready for duct cleaning. Nice equipment too! Thanks for the good work. Nice not to have scroungy guys showing up at the door. "
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