Be cautious with companies that offer “whole house air duct cleaning,” urges the NADCA. The company may be using unscrupulous tactics to upsell you once they get started. Before any work begins, always clarify in writing what the job entails and what the cost will be. To protect yourself against fraud, read customer reviews and verify that your HVAC cleaning service has applicable licenses and certifications.
These are companies who are more interested in getting your money, through misleading advertisements or “bait and switch” mailers than actually doing the work properly and improving your indoor air. The very worse thing you can do is to hire a company that may actually create more of an indoor air problem for you and your family due to improper cleaning or use of inferior air duct cleaning vacuums with no more vacuum power than a large Wet/Dry vacuum with a rotating brush attached at the end of the hose, or use a “carpet cleaner” who is not properly licensed or certified to clean air systems. Be especially suspicious of companies advertising low one price duct cleaning service, it’s like providing a one price to paint the exterior of your home whether it be 1 story or several stories high.

Mold in the air ducts can be an easy DIY fix. First, turn OFF your HVAC system. Find an approved cleaning solution. Pour or spray the solution on the infected area. Put on protective gear and a mask - you do not want to make contact with the mold (or chemicals! or breathe it in. Scrub the area using disposable towels or brushes, and be sure to check the drip pan and evaporator coils. Vacuum the affected areas after cleaning. Bag all your rags and utensils and dispose of properly. Apply an inhibitor to the affected areas to prevent future growth. It is recommended to call a professional if you have more than 10 square feet of mold as this may be too big of a job, or there might be other/larger issues. Even if you don’t have more than 10 square feet of mold, you can still call a professional to clean it up.
I called JEFF Williams of JAX VENTS for my annual vent cleaning. JEFF was prompt and arrived right at the scheduled time. This is our 3rd year in a row we have used JEFF at JAX VENTS. WE would not use any other dryer vent company. JEFF is honest, trustworthy, professional and dependable. He goes above and beyond to do an outstanding job. When he has completed his work he leaves the dryer area clean and ready to be used for washing and drying clothes. I've had other vent companies before BUT, FOR THE PRICE & SERVICE PROVIDED, JEFF at JAX VENTS is without a doubt THE BEST PRICE PER SERVICE. We have him scheduled to come back for the 4th Time next year !!! OUTSTANDING JOB !!!

"This a very professional company that came the next day after being contacted late in the day prior. The two guys that came to the door that did the work were well dressed and very courteous. They cleaned my diver vent and it works perfectly. I have their literature and will be calling them when I m ready for duct cleaning. Nice equipment too! Thanks for the good work. Nice not to have scroungy guys showing up at the door. "
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