I could not be happier with the service I received from Jason Hester. He was a consummate professional and thoroughly explained the issues I had with my AC unit. I never felt I was being sold on any service. I have used other AC companies in the past, but will now call Waychoff's AC for all my future needs. If you are looking for an AC company, look no further and you will be more than pleased with the service you receive.
Terrible! He came out and I thought he was very professional and talked a good game plan. He ordered a new CLOPAY door almond with windows for us on June 22, 2018. He sent two men out to install it a week later. They were here 5 hours and when it was done it had no windows. We had to let them install the top without windows in order to open and close garage. They said they would be here in morning and didn't come until late afternoon. Never put the garage door opener on so we were opening and closing manually for a couple of days. Then owner Robert Gaffney who we had been working with all along came out at 9:30 p.m and hooked up opener for us. He told us he had ordered the door top with windows from distributor but then every week had another excuse as to why it didn't come. After 1 and 1/2 months we called distributor direct. He said he never had ordered the door. We told Robert not to come back. The distributor who knew we had already paid Robert $1100.00 said he would pay for the door and installer for us. He then contacted Associated Doors Inc. who came right out and ordered everything including trim which Robert had removed from around the door. Had to wait another 2 weeks for it to come in but then Denny with Associated Doors Inc. came back and did a beautiful and professional job.
Make certain that the business has the correct devices and sufficient HEPA filtered vacuum power (2,000 CFMs or more), to appropriately clean your duct. Be tired of business that utilizes little vacuum systems that have a little turning brush on completion of a little vacuum hose with a normal air flow of 150 to 300 cfm or less. Appropriate duct cleaning vacuums are damaging air devices with 2,000 CFMs have 8 inches to 14 inches or bigger, vacuum hoses to record big amounts of dust and particles.
To be honest, the price was much higher than I expected or planned for. But I was impressed by the thorough attention to detail, even in the inspection made before quoting a price, and the professionalism and devotion to quality service that I could see in Mr. Stewart and his team. I suspect that others may have convinced me to add services for an additional cost that were included with his service, so I decided to go for the quality he offered and we were very happy with his detailed and thorough cleaning. The tobacco odor removal in a separate residence was the only thing that didn't seem to be as effective as expected but he came back to try again so I appreciate that. Overall, we're very happy with the cleaning and highly recommend this company.
Of the cleaning services in which we are proud to be specialists, air duct cleaning is by far the one that requires the most trust between the consumer and the air duct cleaning service provider. There are many unscrupulous air duct cleaning companies purporting to be something they are not, many advertisements using unrealistic scare tactics, and of course bait and switch tactics are prevalent in the industry. You need to feel confident in the professionalism of the firm you hire to clean your air ducts because you are asking someone to clean the inside of your duct work, where it can be difficult to see the results of the job.