Okay let me start by saying I went to Abaco air solely off of their Google reviews thinking that they're a trustworthy company. I called them out just to service my AC that was working fine but just wanted to make sure everything was good and clean before the hot summer and to give me correct measurements on the air filter I need for my AC unit which is an odd size. I paid a service fee then and he said everything was good except for a little dirt on the coil but nothing that had to be done right away. Soon after my AC was serviced the AC unit started acting up and wasn't cooling the house during the day. I contacted them a couple days later and they told me they've been having a lot of calls like this and that it's probably just because it's really hot and to just give it time. I said okay I'll call back in a couple days. I've called several times and they said to check this check that and I did everything they said and still continue to not cool down the house. So finally I get somebody back out today and they said the AC unit was froze up and that it was filthy dirty and needed to be clean and the freon need to be charged so not only did I have to pay another service fee I had to pay $350 to clean it $250 for Freon and $100 service fee mind you I just paid a service fee three weeks prior of $120. I feel like had it been serviced the first time correctly I wouldn't have had to pay the $250 freon and another $100 service fee not to mention my electricity bill is going to be extremely high because the AC has been running nonstop trying to cool the house down. I'm trying to do all this from a hospital that I've been in for the past seven weeks so I go on Google to find a trustworthy company thinking I found one and then this happens. I have other children at home and I'll be bringing my husband home from the hospital soon so I have to make sure that the house is cool. I had no choice but to pay it. I will never use Abaco again and will tell all my friends to stay clear of them. When I contacted them about what's happened all I get is it must have been a miscommunication. Well that miscommunication cost me well over $400 more then what I should've had to pay to begin with. I paid $120 the first time they came out and $695 today. That's a lot of money for somebody that hasn't worked in seven weeks and will be out for another 30 days and my husband hasn't work because he's in the hospital from a motorcycle accident and won't be able to work again for a long time if ever. I'm not trying to get the job done free but feel like I could've avoided the additional costs had it been done right the first time. It kinda makes me think they did something the first time to have to come back and charge me a ridiculous amount to fix it because they know people need their AC right now as hot as it is outside. Lesson learned I will never use Abaco again.
"Over Labor Day weekend at 8pm our A/C system went down -- permanently! Our normal AC company was not working and so we went through the phone book and found Waychoff's! It was unbelievable that one of your employees came to our home at 10PM at no extra charge! On Labor Day the Waychoff's team installed the Trane. They were professional, knowledgeable, efficient, courteous, humorous and extremely likeable. They even brought in cardboard boxes in order to keep my carpet clean. Installation went so fast! They really earned their money, and I assure you that they are not wasting yours. They educated us about the A/C Systems and SEER score. They were great teacher and we learned a lot that day. They assisted us in financing and we were surprised at the monthly payments which were much lower than we expected. The rep from the finance company called us and he was just pleasant and professional as the crew. Later in the week they returned with our 2 rebate forms already filled out and ready to sign! WOW! that kind of service is that! All in all, we are very happy with everything and this house is COLD! We are happy to endorse Waychoff's!"
Absolute Clean Air is the professional choice for high quality, low hassle in-home air duct cleaning in Jacksonville, FL. Our family owned and operated company specializes in air duct and dryer vent cleaning and continues to set the bar in Jacksonville, FL, for our superior work and great customer service. Contact us today to schedule an appointment. You can also email us any questions you may have right from this website!
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