Q. Just bought an older house. When we turn on the whole house fan, even with lots of windows open, some air is still drawn through our vents. This causes severe alergy attacks for my wife. The previous owners never had the furnace serviced, weren't the cleanest people, and had several cats. I can only imagine how nast all of the air ducts are. I cleaned out a couple of the reurn ducts and they were nasty with dust and construction debris. I want to have the system cleaned out well. I've gotten several quotes that vary pretty greatly in cost $179-$450. We have a small home with a finished basement that also has heating ducts. I want to choose a service that will do a great job, but have heard that some do a much better job than others. How do I know what to look for, or ask for in a good air duct cleaning service?
2 major problems:They had to return 3 times to fix the installation of a new A/C and then I still had to fix another problem after they left. I also had to explain to the technician the difference between a parallel and series electrical installation when he was installing the automatic cut off switches.They also insist on you buying an annual maintenance package, that can cost up to $ 300 per year, even after they sell you a 10 year parts and labor warranty and if you don't buy it, then they put you at the back of the service list when you call for a repair.Avoid this company. There are so many to choose from that this should not even be on your list.
"We were very satisfied with all phases of the purchase and installation of our two new systems. The price was competitive and we appreciated the fact that Waychoff's did not attempt to markup Bryant's extended warranty as our previous company had done. We were also impressed that Waychoff's quote included modifications of the previous installation that might have added to the problems we had with our previous system. The installation was done on schedule as promised and the technicians were all excellent at their work and respectful of our property."
Of the cleaning services in which we are proud to be specialists, air duct cleaning is by far the one that requires the most trust between the consumer and the air duct cleaning service provider.  There are many unscrupulous air duct cleaning companies purporting to be something they are not, many advertisements using unrealistic scare tactics, and of course bait and switch tactics are prevalent in the industry.  You need to feel confident in the professionalism of the firm you hire to clean your air ducts because you are asking someone to clean the inside of your duct work, where it can be difficult to see the results of the job.
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