A. First of all, be sure to be there when they do the job! We had our ducts cleaned and got robbed by one of the workers who thought we wouldn't miss a few "minor" personal items. But, even though they didn't believe us at first, we reported it to the police and the company and he got caught! Secondly, ask if they not only remove the vent covers but clean those too. Ask how they clean them and if they use their own cleaning supplies and take the vent covers outside to clean--not in your bathroom or kitchen sinks, using your personal towels. Ask if they clean up the lint that falls into the room with a vacuum cleaner. They should have a crew of at least two people to put the hose in and clean out the vents and one to clean the vent covers and the area around the vents where the lint falls. They should clean the air intake vents and cover also. Some try to sell you on cleaning out your actual AC/HVAC unit coils. I don't see the need for that, but if they insists it is needed, get them to show you the dirt in there that they will be cleaning out. If they can't show you, chances are they will not be able to get in there to clean it. They should change the air filter, but be sure they don't try to sell you some heavy-duty, life-time guarantee filter that supposedly never needs to be replaced. Those don't let enough air flow through. The medium grade ones changed every few months or so work the best. You can buy those at a home improvement store and change them out yourself during the year. Make sure that they don't damage your walls with their big machine, trying to get it down the hall and around corners. They damaged our walls, too and we had to have them plaster and paint it again. Just because the company has a nationally recognizeable name doesn't mean they will do the best job. Often these are owners who hire flunkies to do the work who are thieves and don't care. It would be better to get a local guy that has been doing it a long time and can furnish you with references of satisfied customers.
A comprehensive duct cleaning takes between 3-5 hours, depending upon the size of your house (and much longer for commercial applications). Most companies, especially the ones that have a price that seems to be “to good to be true”, are in and out of your house in less than an hour and may try to upsell you based on “mold” they allegedly find in your air handler.
If moisture is present in your air conditioning system, there is greater potential for growth of mold and the subsequent release of spores, which can cause allergic reactions and other symptoms. That’s why it’s so important to have your ducts cleaned properly by professionals. Overlooking a component in a contaminated system can result in recontamination and the return of air quality problems.

"We were very satisfied with all phases of the purchase and installation of our two new systems. The price was competitive and we appreciated the fact that Waychoff's did not attempt to markup Bryant's extended warranty as our previous company had done. We were also impressed that Waychoff's quote included modifications of the previous installation that might have added to the problems we had with our previous system. The installation was done on schedule as promised and the technicians were all excellent at their work and respectful of our property."


Business Description: Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.


My A/C stopped working on Sunday afternoon, the repair tech was there within the hour. He was very friendly and explained the problem and the cost. I decided it was time to replace the system which was ten years old. The estimator was there in no time, looked over my home and the system and gave us several options. We decided on a system, and it was installed and working at 2:30 on Monday. Highly recommend Waychoff's!
The best way to know if your cleaning was effective is through improved performance of your HVAC system, ideally. You can have before-and-after pictures taken of the ducts (make sure they are of the intake ducts - the ducts that return air into your room), motor and coils. Another tip is smell – sniff the ducts before and after the work is done. Outside of noticeably improved performance, smell and visual evidence are your best indicators.
I have used Waychoff a couple of times, they have always been prompt and very pleasant to deal with. However, my latest experience is the reason for this review. My a/c went out on Monday and, as usual, I called Waychoff. Wendall came to look at it and fix it. He told me the fan motor needed to be replaced, but I decided to wait. He was truly a joy to have in my house to fix my a/c. Well, on Tuesday, it went out again. As Wendall was off on Tuesday, I decided to wait until today for the unit to be repaired. Once again, he was a joy to have around - he is extremely personable, quick and efficient. Even the dogs loved him! Wendall is an asset to Waychoff!

Knowing that your home is clean is a great feeling. Knowing that your home air is clean is an even better feeling. Having your air ducts cleaned regularly is key to making your home safer and more comfortable for you and your family. Since we breathe in around 10,000 liters of air a day, the quality of the air in our homes greatly affects our quality of life. So we mean business when we say that air-duct cleaning is a must. Air duct cleaning involves the general maintenance and washing of various heating and cooling system components, such as the supply and return air ducts of your system. It’s just a matter of time before HVAC components get contaminated with pollen, dust particles, mold (if moisture is present), and other debris. These can bring on allergy symptoms and affect your health in other negative ways, so make air-duct cleaning a priority for the healthiest home possible.
In addition to our comprehensive cleaning, we offer a selection of other Jacksonville, Florida dryer vent services to increase safety and efficiency in your laundry area. Ensuring that the proper materials and vent configuration are implemented during your dryer vent installation can save you time, money, and energy in the long run. After installation, through regular dryer vent inspections, maintenance, and cleaning, our dryer vent technicians assure that your system is always up to code, operating safely, and running as efficiently as possible. From installing your dryer vent system to performing inspections and repairs, Dryer Vent Wizard of St. Augustine has you covered!
NorthPort Heating and Air Conditioning is a family owned and run Heating and A/C repair and maintenance and company located in Jacksonville, Florida. Our workers are recognized as Air Conditioning repair specialists, Indoor Air Quality Specialists, and Air System and Air Venting Cleaning Technicians. We understand that an entirely useful heating and a/c system to include the maintenance and cleaning the systems to assure ideal efficiency and sturdiness of the air systems in your home or business. Because of that, our air conditioner repair work service experts are easily offered 24 Hr a day, 7 days a week, 365 days a year. Accredited Florida Licensed Professional: #CMC 1250039.
Locally we service the cities of Jacksonville, Jacksonville Beach, Atlantic Beach, Neptune Beach, Orange Park, Fleming Island, Green Cove Springs, Keystone Heights, Penny Farms, St. Augustine, St. Augustine Beach, Ponte Vedra Beach, Nocatee, Hastings, Fernandina Beach, Callahan, and Hillard all located within the counties of Clay, Duval, Nassua, and St. Johns. Call for Free Estimates at (904) 245-1594
On the other hand there are many more air duct cleaning companies that will properly clean the air system and air ducts and use commercial negative air duct cleaning vacuums with at least 2,000 CFMs of vacuum power and utilize proper agitating tools to move the contaminates within the duct work to be captured with HEPA filters and contained by the air duct cleaning vacuum equipment.
"Amazing detail and care put into the work of inspecting my soon to be home. I now know exactly hat to expect with no surprises and I have a running head start at repairing all the little things I need. I'm now 100% confident moving forward knowing that New Home Inspections completed this service for me. The experience working with these professionals was AMAZING! HIGHLY RECOMMEND! "
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